Recommendations on the integration of DRT services in MaaS

The tool provides guidelines for the integration of DRT services in the public transport network and in the MaaS platforms. It contains an analysis of the various kinds of integrations, and the current critical issues and challenges to be addressed, and finally presents a protocol for the integration of DRT services in local PT networks and MaaS platforms, detailing the functional and operational requirements for such an integration in both cases:

The integration of DRT into PT is based on two main dimensions:

  • Functional requirements that define the essential rules and conditions for the DRT to coordinate with the LPT at the level of routes, interchange points, and complementarity with existing services.
  • Operational requirements that govern the management of the DRT service in terms of fares, reservation arrangements, resource optimization and performance monitoring.


The integration of the DRT into MaaS has three levels:

  • Functional requirements, which define the conditions for the DRT to be accessible and usable within MaaS systems.
  • Technical requirements, establishing the standards for data exchange and interoperability between DRTs and platforms.
  • Operational requirements, which govern the management of the DRT service in relation to the MaaS platform, including how performance is booked, paid for, and monitored.