A guidance document from a Public Transport Authority (PTA) perspective

The developed tool focuses on three main objectives: transforming existing low-demand lines into DRT services, introducing new lines in underserved neighborhoods, and upgrading existing DRT lines to flexible, digitally supported operations.

Its main features include:

• Data-driven passenger monitoring, enabling precise understanding of ridership patterns.
• Multiple booking channels via mobile applications (BudapestGO), website, phone, or on-site request.
• Digital dispatching and onboard smart devices for real-time route optimization.

Flexible stop and route structures to respond to demand fluctuations.
Innovative elements part of the solution component consist in the combination of fixed and demand-responsive route sections, the integration of digital tools for operational flexibility, and the implementation in complex urban environments where conventional buses are inefficient.